This course highlights the importance of proper incident management in healthcare facilities to improve safety and quality of care. Participants will learn the definitions and types of incidents, enabling them to accurately identify and categorize events. The course provides guidance on setting up an effective incident management system tailored to the needs of a healthcare facility. It also introduces tools for incident reporting and analysis, helping teams address root causes and prevent future occurrences. By the end, learners will be equipped to create a proactive culture of safety and continuous improvement.
Delivery Mode
E-Learning