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BUILDING CLIENT CAPACITY in WBG Operations

The World Bank

The Strengthening Client Capacity for Impact learning program, which was launched at the 2024 Annual Meetings, aims to achieve three primary objectives:

  • Enhance country skills and operational capacity to implement World Bank programs effectively with greater scale, speed, and quality;
  • Facilitate peer-to-peer learning and networking, sharing innovative approaches and lessons learned; and
  • Empower local experts and establish partnerships with local institutions to sustain these efforts.

The program offers a standardized curriculum covering core operational topics such as Procurement, Financial Management, the Environmental and Social Framework, Monitoring and Evaluation and Results Management. These will be complemented by specialized modules tailored to country-specific learning needs. This modular approach provides flexibility for different countries and groups of countries facing similar implementation challenges. All deliveries will be decentralized.

The Strengthening Client Capacity for Impact learning program is being rolled out using a phased approach, with face-to-face training deliveries in client countries starting in March 2025. In parallel, online and self-paced learning assets are being developed and will be launched on an ongoing basis. The next phase focuses on scaling up deliveries in multiple languages and establishing partnerships with local institutions to enhance the decentralized training delivery. 

 

This page will be updated with links to the program’s content when available.