This initiative, the World Bank's GovTech initiative, focuses on digitalizing government operations to improve service delivery, efficiency, transparency, and accountability. It aims to leverage technology to transform public sector operations, enhancing interactions with citizens and businesses while fostering economic growth, reducing poverty, and promoting shared prosperity. The initiative centers on modernizing core government systems such as financial management, human resources, and public procurement, alongside enhancing citizen engagement and service delivery. Additionally, it works to create an enabling environment through necessary infrastructure and policies. The GovTech Maturity Index (GTMI) tracks the progress of digital transformation across 198 economies, identifying best practices and areas needing further improvement.
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